In the spirit of reconciliation, Andoo acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
At Andoo, our mission is to deliver the best shopping experience through inspiration, delight and care. We care deeply for our customers, teams, communities and the planet, and we believe that it is our responsibility to not only reduce negative impacts on people and planet, but to use our business and ecosystem as a force for good.
Charity & Giving
We give back to build happy and resilient communities and contribute to improve homelessness, health, youth, reconciliation and the environment, by contributing to and engaging with various organisations. We have partnered with Good360 to provide financial and product support to communities in NSW and Queensland impacted by the 2022 floods. To find out more about our commitment to flood relief please click here
Awareness & Education
We aspire to create a strong culture of empowering individuals and raising social and environmental awareness at Andoo. By providing opportunities for training, engagement, self-knowledge, mastery, and recognition, we can help our teams and customers better understand sustainability and how their actions make a difference.
Responsible Sourcing
Whether it’s shopping with us, working in our operations or being a supplier to our business, we want our stakeholders to know that we are actively working to manage and mitigate any negative social and environmental impacts of our supply chain. We are fully committed and hope this to be a path of collaboration and shared responsibility, to work towards traceability and transparency in the supply chain. To find out more about our responsible sourcing approach, review our FY23 Modern Slavery Statement and our Supplier Code of Conduct.
Removal & Recycling
You can feel good knowing that at Andoo, we do our best to recycle old appliances, product packaging, and mattresses. This helps to keep communities clean and protect the environment, while helping to bolster the recycling industry in Australia and generate jobs.
At Andoo, we offer our customers free removal and recycling when our customers purchase a new appliance and mattress from us. Our delivery team will pick up your old item and bring it back to our local distribution centres. From there, we work with scrap metal yards across the country to ensure the collected appliances are safely and responsibly recycled. In regards to mattresses we are members of the Australian Bedding Stewardship Council and partner with Soft Landing, who ensure that 75% of the mattress will be recycled and turned into things such as roof sheeting, carpet underlay and much more.
Target set for net-zero emissions
We recognise that there is a carbon impact associated with our business and in 2021, we undertook our first carbon footprint analysis baselining scope 1 (direct) & 2 (indirect) and scope 3 (our value chain emissions) to understand our carbon footprint. We are now working through our strategy to mitigate our emissions and reach our 2030 target, which is to achieve net-zero operational emissions (scope 1 & 2) and 45% overall reduction (scope 1, 2 & 3), against the 2020 baseline.
To find out more about Sustainability Strategy 2025 please review it here.