I find this machine incredibile. Smooth coffee and great milk. The only thing I will say negatively is that often the capsule gets stuck and I need to loosen with a knife..

This is my 1st coffee machine, pod or otherwise, trying to move from powdered pkt cappuccinos. Still experimenting trying to find the perfect mix, but I love the variety of blends, and ease of use. Very user friendly, and amazing rich flavours are a revelation. I like the milk warmer too, although I would appreciate a larger volume for my oversized needs. The only real complaint I have (which I suspect may actually be a fault in my machine), is the obnoxiously loud noise it makes when dispensing the shots: a significantly noticeable and distracting vibration from the machine, to the point the whole thing is literally shaking and vibrating the counter. I’d assumed this must (unfortunately) just be normal operation, but reading other reviews here, i get the impression my machine is unusually loud. It is on the edge of being a deal breaker for me (on this machine, not pods in general), as it’s a bit disconcerting, but I guess we’ll see how it goes. Still seems to function fine, and that function is satisfactory for my needs. Now I just need to figure out how to clone/replicate Nescafé instant strong cappuccino with natural ingredients ha!

New machine does not hold temperature for very long after pushing warm up button. Light extinguishes after 30 seconds. Also cannot adjust level of coffee expelled by holding down button when in operation . This was how I adjusted cup level on old machine..Machine then remembered level required.