We bought the vacuum for three months, it is bit too heavy when actually try to handle it with one hand and the other hand has to hold the power lead attached with it. The steam comes out all right and cleans the timber floor nicely, but for some reasons the steam not coming out from the attached mop anymore. We clean the vacuum throughly regularly, it shouldn’t be blocked somewhere that stops steam vapour coming out. I am guessing the internal heating system now has some problems...not sure how the warranty gonna cover this :(

I've been using mine for 2 month now and I'm very happy with how it works. However the daily use has revealed some minor cons - the filters need frequent cleaning (every third cycle in my case) otherwise the sucking power gets significantly reduced. And it also doesn't reach any farther areas under furniture or so because of how it is built. Unfortunately, no extra hose is included.

I bought this a month ago, first time for an upright. My previous vacuum cleaners have been the barrel type. Im really loving the upright for ease of movement. The downside is that it doesn't have any attachment tools to get into small areas. I had presumed that it would have been equipped with these tools, so that is a thumbs down for me and I'm very disappointed. The cord is also much shorter than my previous vacuum, necessitating power point changes for nearly every room. I felt for the price, it would automatically have been equipped with these things.